Privacy Policy

Effective Date: January 1, 2026

Mold Removal Pros has been serving La Mirada and the surrounding California communities since 1900. We respect your privacy and want you to understand what information we collect, why we collect it, and how we keep it safe. This policy explains our practices in plain language.

Information We Collect

When you contact us or request a service, we collect the details you give us. That includes your name, phone number, email address, and the address where you need mold removal or inspection work.

We also collect information automatically when you visit our website. This includes your IP address, browser type, pages you view, and the time you spend on each page. We use this to understand how people find and use our site.

How We Use Information

We use your contact details to schedule inspections, provide estimates, perform mold removal work, and follow up on completed jobs. If you ask us a question, we use your information to answer it.

We also use your information to send service reminders or updates related to your project. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to collect information about how visitors use our website. These tools help us see which pages are popular and where we can improve.

These third-party services may collect information sent by your browser as part of a web page request, such as cookies or your IP address. We do not control how these third parties use your information, so we encourage you to review their privacy policies.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us run our business, such as scheduling software or payment processors. These providers only access your information to perform specific tasks for us and are required to keep it confidential.

We may also disclose your information if required by law or to protect the rights, property, or safety of Mold Removal Pros, our customers, or others.

Data Retention

We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or destroy it.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include physical, electronic, and procedural safeguards. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

User Rights

You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete your information, or to stop using it for certain purposes.

To exercise these rights, contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new policy on this page and update the effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this privacy policy or how we handle your information, please contact us:

Privacy Contact